Common Questions: Data, Sync and Features
Solutions to common problems.
9 articles
Can I upload my own data from Google Sheets or Excel?No. Finoya does not support manual data uploads from Google Sheets, Excel, CSV files, or any other external source. Your data must come directly from a connected accounting platform.
Why has my data not changed? My dashboard looks the same as last week.
My bills or suppliers screen shows no data
My accounting software shows as disconnected or token expired
The initial sync is taking longer than expected or appears stuck
My Cash Flow Health score seems wrong or does not make sense
Noya Says panel is blank or not generating analysis
My numbers do not match my accounting software
Understanding your data sync