Common Questions: Data, Sync and Features
Solutions to common problems.
9 articles
- Can I upload my own data from Google Sheets or Excel?No. Finoya does not support manual data uploads from Google Sheets, Excel, CSV files, or any other external source. Your data must come directly from a connected accounting platform.
- Why has my data not changed? My dashboard looks the same as last week.
- My bills or suppliers screen shows no data
- My accounting software shows as disconnected or token expired
- The initial sync is taking longer than expected or appears stuck
- My Cash Flow Health score seems wrong or does not make sense
- Noya Says panel is blank or not generating analysis
- My numbers do not match my accounting software
- Understanding your data sync