What to expect after connecting your accounting software

The moment you complete the connection to your accounting software, Finoya starts an initial data sync. This is the most time-consuming sync you will ever experience on the platform because Finoya is importing your complete financial history, not just recent transactions.

The initial sync takes approximately one hour. During this time:

• Your dashboard will load, but many sections will show zero values or appear empty. This is not an error.

• The top bar of your dashboard may not yet show a sync date.

• Noya AI may not be able to answer questions accurately until the sync is complete.

• Forecasts and health scores will update once the full data set is available.

You do not need to keep Finoya open during the sync. You can close your browser and return later. The sync runs on our servers, not in your browser.

Your home screen shows your Cash Flow Health score as a number out of 100, shown for three time periods: today, 30 days from now, and 60 and 90 days from now. A higher score indicates a stronger cash position. You will also see the key metrics that drive this score: days cash on hand, cash in bank, burn rate, projected money in and out, and overdue invoices.

The Invoices screen shows all your outstanding invoices, broken down by client and due date. You will see summary figures at the top for total outstanding invoices, invoices overdue by 7 days or less, and invoices overdue by more than 7 days.

The Bills screen shows all your upcoming bills and payables that you have added. This is not for your expenses. It works the same way as Invoices but from the other side of your cash flow. Bills that are not entered in your accounting software will not appear here, which is why keeping your accounting records up to date directly affects the accuracy of this screen.

The Sales Trends screen shows your revenue broken down by calendar year to date, current quarter, last month, and current month. Each figure is compared to the equivalent prior period so you can see immediately whether sales are growing or declining. You will also see forecasted sales for the next 3 months.

The Key Ratios screen provides a set of financial health indicators including gross profit, operating profit, burn rate, working capital, net profit margin and days of cash on hand. Each metric is compared to the prior 30-day period.

The Forecast screen shows how your cash flow and revenue will be in the next 30, 60 and 90 days. You can create named scenarios and test the impact of income changes, new expenses, or hiring decisions on your projected cash position over 30, 60, and 90 days.

Once the sync is complete, Noya has access to your full transaction history and can answer questions about any period in your data. You can ask about specific months, compare quarters, dig into individual expense categories, or ask for recommendations based on your current financial position.

After the initial sync, Finoya automatically syncs your accounting data once a week. The exact day of the week matches the day you completed your first connection.

You can always see your sync status in the top bar of your dashboard, which shows two pieces of information: the date of the most recent sync, and the date of the next scheduled sync. If your last sync was on 20 February, your next sync will be 27 February.

On the Invoices and Bills screens, percentage changes can be counterintuitive. A red negative percentage next to Overdue Invoices means your overdue amount has decreased, which is a good thing. A green positive percentage means it has increased. Always read the label alongside the colour to understand the direction of change.

If a metric shows zero it does not necessarily mean something is wrong. The Quick Ratio shows zero if there are no liquid assets recorded in your accounting software for the period. Days of Inventory on Hand shows zero if your business does not track inventory. These are accurate reflections of what is in your accounting data.

This is one of the most common questions we receive. The Money Out screen only shows bills that have been entered in your accounting software as payables. If your team pays expenses directly via credit card without entering them as bills in your accounting platform, they will not appear here.

Getting in the habit of entering all upcoming bills in your accounting software before they are due is what makes this screen genuinely useful. Until that discipline is in place, the screen will show an incomplete picture.

The Projected Money In figure is based on invoices that have been raised in your accounting software. If you are yet to raise invoices for work you have already completed, or if you receive revenue that is not captured as invoices in your accounting platform, this figure will be lower than your actual expected income. Raising invoices promptly and consistently in your accounting software directly improves the accuracy of this metric.

The quality of Finoya's insights improves over time as more data is available. After a few weeks of weekly syncs, Noya can detect trends, flag anomalies, and make more accurate forecasts because it has a longer pattern to learn from.

In the first week, your data is fresh and accurate but there are no major trend comparisons yet. By week four you will have month-on-month comparisons. By quarter two you will have quarterly trend data. The platform becomes progressively more valuable the longer you use it.